Privacy Policy

Your privacy is our priority - Learn how we protect your data

At JBHL Pvt. Ltd., we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you use our services.

Last Updated: December 6, 2025

Information We Collect

We collect personal information that you provide to us including name, phone number, email address, and property preferences. We also collect information about your interactions with our website and services to improve user experience.

  • Contact details (name, phone, email)
  • Property search preferences and history
  • Location and area preferences
  • Communication records with our team
  • Website usage data and analytics

How We Use Your Information

Your information is used to provide you with the best property services and recommendations tailored to your needs.

  • To match you with suitable properties
  • To communicate updates and new listings
  • To schedule site visits and meetings
  • To process property transactions
  • To improve our services and user experience
  • To send promotional offers (with your consent)

Data Protection & Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or destruction.

  • Encrypted data transmission (SSL/TLS)
  • Secure servers and databases
  • Regular security audits and updates
  • Access controls and authentication
  • Employee confidentiality agreements

Information Sharing

We do not sell or rent your personal information to third parties. We may share information only in specific circumstances.

  • With property owners/builders (with your consent)
  • With legal authorities when required by law
  • With service providers (banks, lawyers) for transaction purposes
  • With analytics partners (anonymized data only)
  • Never for marketing purposes without permission

Your Rights & Choices

You have full control over your personal information and can exercise the following rights at any time.

  • Access your personal data we hold
  • Request correction of inaccurate information
  • Request deletion of your data
  • Opt-out of marketing communications
  • Withdraw consent for data processing
  • Request data portability

Cookies & Tracking

We use cookies and similar technologies to enhance your browsing experience and analyze website performance.

  • Essential cookies for website functionality
  • Analytics cookies for usage statistics
  • Preference cookies to remember your choices
  • You can disable cookies in browser settings
  • Some features may not work without cookies

Data Retention Policy

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy.

Active client data: Retained until account closure

Transaction records: Retained for 7 years (legal requirement)

Marketing communications: Until you unsubscribe

Website analytics: Anonymized after 26 months

Inquiry records: Retained for 2 years

CCTV footage (office): Retained for 30 days

Privacy Concerns?

If you have any questions about our privacy practices or want to exercise your rights, please contact our Data Protection Officer